This page explains why Bluehost has a lot of problems and why many customers cancel their account.
When I took a better look at my provider, I decided to run away immediately!
Bluehost Problems Analysis.
Blue Host Problem #1: CPU Limits
Bluehost Sucks. A couple of days after I started hosting with this provider I noticed performance issues, combined with messages that displayed every 15 minutes, informing me that I was exceeding their CPU limits. So I made some modifications to resolve this issue. Since my websites are dynamic, I built in a cache to ensure that unchanged parts of the site were saved into cache files. Although this was a good move, the problem persisted.
Bluehost Issue #2: Bad Support
After many unsuccessful attempts to decrease the CPU usage I contacted the Bluehost support team. After 2 hours on International hold I spoke to a lady who told me that the issue was due to a software problem. I believed her. However, my hosting account continued to be plagued with unreliability issues. At times the site would simply time out for unknown reasons. Bluehost sucks, for me it's a scam.
Bluehost Problem #3: Outdated.
Later I discovered that the provider is using an outdated server setup. I found an article in the company's knowledgebase that describes that they implemented a 20 processes limit. This weird limitation was the cause! The fact that they don't display this very important limitation on their homepage is pure commercial fraud. Bluehost is a sucking service.
Blue Host Issue #4: Not Unlimited At All.
Finally the Bluehost Team decided to pull out the plug and they even didn't tell me! This is the most unprofessional behavior I have ever seen from a web hosting provider and it is nothing more than a scam. After talking about the issue of unlimited space with a support representative, I finally got the answer I needed: "It's not really unlimited, because not many customers need as much space as you". So what she actually said is that they claim unlimited space with the intention to lure people like me into giving them a credit card. Need I say more? Anyway, since I'm hosting with Linux Hosts Inc. the issue never came back. I am very happy with my new host and I'll never leave them!
This is an actual customer story submitted by Harold Trunkers - Australia.
My conclusion: this is only one out of the many horror stories related to this provider. When you go online and you enter the relevant keywords, you will be shocked by the experiences of so many other dissatisfied clients and ex-customers. The thing with this kind of businesses is that they have a huge advertising budget. This means that, one way or another, you will always be confronted with this company. The art of the game is to simply ignore this, to run away from all the convincing ads, and to go your own way because you deserve the best one for your business. Thanks for reading this story and good luck!
Company: Blue Host
Service: Web Hosting
Review URL: http://usa.weloveourhost.com/bluehost.html
Description: The Bluehost Scam. This host decided to cancel the customer's hosting account and they did not even inform their customer about this! This is the most unprofessional behavior the client had ever seen from a website host. After talking about unlimited space with a representative, he finally got the answer he expected: "It's not unlimited, because not many clients need as much space as you do". So what the representative actually said is that they offer unlimited web space with the intention to lure people into opening an account.